Lustre Help Centre

When saved changes show on your live site

When you save a change that appears on your website, Lustre publishes your site again straight away, and your live site shows it within 2 minutes. Refresh the page to see the change. Changes to online booking apply to the next booking straight away. More about live site updates.

Getting started with the Lustre console

• Signing in and getting around the console

  How to sign in to your Lustre owner console, move between sections on a computer or phone, and know when a saved change reaches your live site.

• Setup checklist

  The checklist in your console walks you through checking your live site and choosing the tools you want. Your progress is saved for your salon on every device.

Editing your salon website

• Site: your live site, web address and theme

  The Site page is the first thing you see on a computer. It links to your live site and shows your activity, your web address and your theme.

• Content: salon details, logo and salon photos

  The Content section holds the words, links, logo and salon photos that appear across your website.

• Hours: setting your opening hours

  Your opening hours show on your website and decide when clients can book online.

• Services: your menu and prices

  Your services and prices are the menu on your website, whether or not you take online bookings.

• Team: stylists, working hours and team access

  Add your stylists, choose who clients can book online, set each person's working hours and let your team sign in.

• Reviews: Google rating and client reviews

  Show your live Google star rating on your site, and choose the client reviews that appear on it.

Bookings, payments and clients

• Bookings: your day, payments, waitlist and reports

  The Bookings section is where you run the day: today's clients, payments, upcoming and recent bookings, the waitlist, your takings and accounting exports.

• Classes: workshops and courses with seats

  Run a workshop or a course on set dates with a set number of seats. Clients book and pay for seats on your site, and your calendar is kept clear while the class runs.

• Booking settings: payments, rules and services

  Everything that controls online booking: how clients pay, when they can book, how long each service takes, and the optional booking tools.

• Clients: records, notes, import and export

  Your client list is yours. Every online booking creates or updates a client record, and you can add, import and export clients any time.

Before and after photos and Instagram

• Before and after: approving and managing looks

  Photos taken with the capture app wait here for your approval. Once approved, they are published to your site, where you can download or delete them.

• Capture app: adding before and after photos

  Add before and after photos to your site from a computer, or snap them on a phone at the chair. Lustre puts the before above the after in one branded photo.

• Instagram: showing your posts on your site

  Connect your salon's Instagram to show your latest posts on your website. They refresh on their own.

Telegram alerts and billing

• Telegram: alerts and replies on your phone

  Telegram is a free messaging app. Once connected, Lustre messages you there day to day.

• Billing: your Lustre plan and card

  Check your plan, add or change your card, find your invoices, or cancel.

Stylist logins

• Stylist logins: what your team sees

  Stylists who sign in get their own simple console: their bookings, their availability, their photos and your clients.