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Billing: your Lustre plan and card

Check your plan, add or change your card, find your invoices, or cancel.

Lustre Help Centre All help topics Updated 20 October 2026
Your plan Free trial Managing billing Cancelling

Your Lustre plan

The Your plan card shows your plan and price ($39.95 a month incl GST for the whole salon), with a status:

  • Active or Trial: all good.
  • Payment overdue: your last payment didn't go through. Update your card under Manage billing.
  • Not subscribed, Suspended or Cancelled: email hello@airea.co.nz if you weren't expecting this.

Below that are your Renewal date, your Payment method, and whether a Managed domain ($39.95 a year add-on) is included.

Your plan covers your website, bookings, chat, photo gallery and Instagram. Separately, the 0.5% Lustre Payments fee applies only to money processed through Lustre. See Lustre Payments fees.

Adding a card during your free trial

During a free trial the card shows when it ends. Press Add a card before then to keep your site online. Nothing is charged until the trial ends. After that it is $39.95 a month incl GST, and you can cancel any time.

Managing your card and invoices

Press Manage billing to open the billing portal, where you can change your card, download invoices or manage your plan. Billing management opens once your subscription is active.

Cancelling your Lustre subscription

Press Cancel subscription and confirm. Your subscription ends at the end of the current billing period, and your site stays live until then. The card then shows the date it ends.

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Contact the Lustre team

Can't find what you need, or something doesn't look right? Email hello@airea.co.nz or call 021 190 1763 and tell us your salon name.

Open my consoleAll help topics

More Lustre help topics

  • Getting started with the Lustre console: Signing in and getting around, Setup checklist
  • Editing your salon website: Site, Content, Hours, Services, Team, Reviews
  • Bookings, payments and clients: Bookings, Classes, Booking settings, Clients
  • Before and after photos and Instagram: Before & after, Capture app, Instagram
  • Telegram alerts and billing: Telegram, Billing
  • Stylist logins: Stylist logins
Lustreby Airea Digital

Done-for-you salon websites by Airea Digital. Built for New Zealand salons that want more bookings and their own beautiful home online.

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